“We upgraded everyone but you to suites,” my cousin texted. I got the poolside single. I called the front desk: “This is Kate Summers—please move my family to standard rooms and cancel their resort credits.” The regional manager arrived when they started complaining…
The text hit my phone before I even reached the front desk. Lila: We upgraded everyone but you to suites Don’t be mad. You said you didn’t care where you slept. …
“We upgraded everyone but you to suites,” my cousin texted. I got the poolside single. I called the front desk: “This is Kate Summers—please move my family to standard rooms and cancel their resort credits.” The regional manager arrived when they started complaining… Read More